Privacy Policy

Introduction

Wahi Pay Ltd ("we"/"us"/"our") endeavour at all times to comply with the Data Protection Act and Privacy Principles which together will be referred to in this policy as "Privacy Law."

This Privacy Policy applies to all persons accessing our website, dealing with us or from whom we otherwise collect personal information. We also collect personal and transaction information provided by persons applying for or receiving services from us and, in doing so, endeavour at all times to comply with Privacy Law.

Pseudonyms

You are not required to provide us with your name or any personal information if you do not wish to. You are free to use any name allowed by law. We, however, will not deal further with you without obtaining your real name and other verifiable pieces of personal information. We are not permitted by law to provide you with services without obtaining proof of your identity.

The kinds of personal information we collect

By accessing this website or otherwise dealing with us you agree to our Privacy Policy in relation to the collection of personal information by the website.

As a result of your visit to our website, we may collect and store information about your visit to this website including:

  • the domain name and IP address of the computer from which you accessed the internet;
  • the date and time you accessed the website;
  • the internet address of the website from which you linked directly to our website;
  • the pages you accessed while visiting the website; and
  • through the use of websites, software and internet tracking devices such as cookies, anonymous identifiers and session variables, we may also collect your email address.

How we collect your personal information

We may collect personal information about you from your visit to our website through the use of technologies such as anonymous identifiers, session variables, and cookies. You may be able to set your internet web browser to block or limit cookies. Some features of our website may not work as efficiently or not at all if you have done so.

As a result of you dealing further with us, we may collect personal information directly from you and this may be in person, over the telephone, by mail, over the internet, by email or fax or by completion of an application or consent form whether on-line or otherwise.

How we hold your personal information

We hold your personal information in a combination of secure computer storage facilities, paper-based files and other formats. We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification or disclosure. We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will delete all details that identify you and/or destroy all records of your personal information.

Whether we supply your personal information to overseas recipients

We do not supply your personal information to overseas recipients.

How you may access your personal information held by us

You may access your personal information that we hold by contacting our Privacy Officer. If we do not allow you access to any part of the personal information which we hold about you, we will tell you why. We may ask you to verify your identity before we give you access to your information.

How you may correct any personal information we hold about you which is incorrect

If you notify us that the personal information we hold about you is incorrect or if you think any personal information we hold about you is incomplete or out of date, we will correct or update the information.

How you may complain about how we deal with your personal information

If you are not satisfied with the way we have dealt with your personal information, please contact our Privacy Officer. We will aim to respond to your complaint within 30 days.

Changes to this Policy

From time to time, we may make changes to this Privacy Policy because of:

  • changes to the law;
  • changes to technology;
  • changes to our systems, processes or service-offerings;
  • address feedback from customers or our regulators.

We will publish our updated Privacy Policy on our website. We encourage you to periodically review our Privacy Policy for the latest information on our privacy practices.